Get in touch
Have a question, found a bug, or something's not working right? Email us and describe what's going on — we read every message and reply as quickly as we can.
devicescreenshotstudio@gmail.com
It helps to include your device model, your OS version, and a short description of what you did right before the problem showed up.
Common questions
How do I export my mockup?
Tap the export button in the top-right corner. Your mockup is saved to your photo library as a transparent PNG, ready to drop into an App Store listing, a Google Play listing, a landing page, or a deck.
Why is my export transparent?
That's intentional — a transparent background lets you place the device on any color or image you like in whatever design tool you use. If you need a solid background, add one in your editor after exporting.
Which devices can I choose from?
iPhones, Android phones, iPads, Android tablets, and watches. Each frame can be rotated in true 3D and recolored with one of five finishes or a custom color.
My screenshot looks stretched or cropped.
The screen area of each frame matches that device's real aspect ratio. For the cleanest fit, use a screenshot taken on a device with the same shape as the frame you picked.
How do I restore a purchase?
Open the app's settings and choose Restore Purchases. Purchases are tied to your Apple or Google account, so make sure you're signed in with the same one you bought with. Refunds are handled by Apple or Google directly, not by us.
Are my screenshots uploaded anywhere?
No. Screenshots are read from your photo library, rendered on your device, and saved back to your device. See the Privacy Policy for the full details.